Profile Inspection Services
Inspectors Program

Challenges

Profile Inspection Services provides on-site inspections for property and casualty insurance underwriters. Profile required a unique application to track and manage property inspections. Also they needed to provide the inspectors with the tools to perform property inspections and a way for the inspectors to submit their data back to the office.

Key Features

• Automated delivery and retrieval of inspection requests to and from inspectors in remote locations.
  
• Inspection delivered to inspector notebooks so that internet connectivity is not required during an inspection (distributed database).
  
• Data updates to the inspectors' notebooks lets inspectors know what inspections are on their dockets and pre-populate their forms for much faster data entry during inspections.
  
• Web application to allow new inspections to be ordered and reviewed by underwriters from any computer connected to the internet.
  
• Deliver final inspection reports to underwriters via web services.
  

Results for Profile

• Simplified review process allows faster delivery back to underwriters.
  
• Greater customer satisfaction and more business.
  
• Paperless billing process where invoices are emailed to underwriters.
  
• Automated delivery of final inspection reports, complete with photos and diagrams remotely accessible by underwriters anywhere in the world.